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Shipping Policy

We are thrilled to have you on our platform

Local Buy Online is an innovative e-commerce platform designed to support big and local businesses and vendors by providing a centralized marketplace for them to list and sell their products. Our mission is to empower small and medium-sized enterprises (SMEs) with an easy-to-use, transparent, and reliable platform to reach a wider customer base. We offer competitive shipping rates, efficient packaging, and clear costs to ensure a seamless experience for our customers.

1. General Information

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All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order using the original method of payment.

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2. Delivery Location

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Items offered on our website are available for delivery to addresses within Nigeria. Any shipments outside of Nigeria are not available at this time.

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3. Delivery Time

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An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

We make every effort to fulfill your order within 5-7 business days of the date of your order. However, please note that we do not ship on weekends or public holidays.

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4. Shipping Costs

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Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any additional charges on the checkout page.

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5. Damaged Items in Transport

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If there is any damage to the packaging on delivery, contact us immediately at support@localbuyonline.com.

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6. Questions

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If you have any questions about the delivery and shipment or your order, please contact us at support@localbuyonline.com.

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7. Order Tracking

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Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order by visiting the carrier's website and entering the tracking number provided.

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8. Multiple Addresses

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If you would like to ship to multiple addresses, please place a separate order for each address. We do not offer shipping to multiple addresses for a single order.

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9. Delivery Confirmation

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Upon delivery, you will receive a delivery confirmation email. If you do not receive your order within the estimated delivery time, please contact us at support@localbuyonline.com for assistance.

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10. International Shipping

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At this time, we do not offer international shipping. We only ship to addresses within Nigeria. We apologize for any inconvenience this may cause.

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11. Changes to this Shipping Policy

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We may update this shipping policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

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12. Contact Us

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If you have any questions or concerns about our shipping policy, please contact us at:

- Email: support@localbuyonline.com
- Phone: +234-91676-48468
- Address: Your Company Address
 

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